 |  | Reviewed by: peteblume from CO on Apr 12, 2005 | Rating:  |  | Experience: 45 Days |
|  |  |  |  | Strengths: Good picture and great ease of programming using an internet tv schedule |  |  |  | Weaknesses: Manufacturer's viewing software freezes and Pinnacle driver update and online troubleshooting are poor. Having updated every driver, OS, and BIOS known to man, it still has problems. |  |  |  | Summary: (Edited April 23rd by peteblume) When viewed in 768 X 576, picture on computer monitor is near cable/tv quality. When used with an internet based tv schedule program such as Titan TV, the ease of programing in VCR (PVR) mode is great. PCTV Vision (manufacturer software) frequently freezes, but does not indicate that it is not responding when checked in Windows Task Manager. The driver update on Pinnacle's website is a beta version from November 2003 (nearly 18 months old). It has been difficult to troubleshoot and there is little technical support on Pinnacle's site. Came back on 4/23 to revise my rating (down). Not yet ready to call it completely unsatisfactory but am very close. I am running a Dell Pentium 4 2.4 GHZ processor, with 1024 mb Ram, and a VisionTek 9600XT 256mb AGP graphics card, Dell 19" Flat Panel monitor, Windows XP SP2, etc. (all well above minimum hardware/software requirements). I have updated every driver, OS, and BIOS known to man, and it still has problems. In using the Manufacturer's own web forum, I have been appalled at the derisive comments and no apparent response from Pinnacle. I am stuck with mine, but you may want to look long and hard before you buy one. When it works, it works great, just hope at some point I can get the bugs out before I give up. |  |  |  |  |  |  |  | 100% of people (3/3) found this review helpful. |  |  |  | |  |  |
 |  | Reviewed by: atz413 from NY on Apr 4, 2005 | Rating:  |  | Experience: 3 Months |
|  |  |  |  | Strengths: Makes decent captures from video sources. Tech support is helpful. |  |  |  | Weaknesses: Bundled software sucks bigtime. Tech support is helpful, but not as knowledgable as perhaps they should be. |  |  |  | Summary: Got this about three months ago, and I couldn't get it to work properly. I have a P4 2.8GHz pc with 1GB memory, over 300GB storage and a 256MB NVidia GEForce 5200 video card. I also have a 21" BenQ flat panel monitor. This product (at least in my case) seems to be very picky about the video drivers, and I had too many problems, to the point where I was going to return it, but I checked the NVidia website last week and finally! they had an updated driver, which I was able to use to get the product to work. And I had to use the analog signal from the video card, instead of digital. So, although I have been able to capture my videos to my hard drive, I still haven't been able to burn a DVD. The software starts to "analyze" the MPG file(s) and hangs about half way, and that's about it. Pinnacle Tech support is not much help, as they seem to want to sell you their Studio product. |  |  |  |  |  |  |
|
No comments:
Post a Comment